Jan 28 2009

Cubase 4 and Norton Antivirus

For the past couple of weeks I’ve been experiencing horrible performance from Cubase 4.  Audio was popping and crackling like mad, and since it had been a few months since I’d recorded anything, I was going crazy trying to figure out exactly what changed on my computer that was causing the issue.  It seems pretty obvious in retrospect, but it was the on-access scanner included with Norton Antivirus.  For anyone else experiencing a similar problem, try adding your top-level Cubase project directory to the list of folders excluded from your virus scanner.  That seemed to clear everything up for me.

Sadly I’m still having trouble with the MP3 export functionality–ID3 tags aren’t included in anything that comes out of Cubase.  Searching around the Steinberg forums reveals plenty of other users with the same issue, though people with the full version seem to be able to hack around it by copying an older version of the MP3 codec from their installation disc.  As a lowly Cube Essential user, I had to buy the codec separately and the only version I have is obviously buggy.  I put in a support request a couple of days ago but still haven’t heard anything.  Pretty disappointing after spending a couple hundred dollars on their software.